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+352 2456-1 [Info: busiest period 09:00-11.00]
Mon to Sat 09.00 - 19.00 / Sun 09.00 - 17.00

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Special Assistance

If you require special assistance at the airport or on board the airplane, please contact us to book this service up to 48 hours before departure so that we can ensure you are allowed to transport the necessary equipment and that we have enough space to carry it. It is not possible to book this service online. 

Enfants et bébés à bord

Peace of mind when you travel with children

Luxair keeps your children safe. We provide “kangaroo belts” for children under 2, so they can sit comfortably on your lap during the journey. They don’t need their own seat.

Children over 2 have a normal seat, and get a special gift from our cabin staff too. On Boeing 737s they can enjoy great Warner Bros cartoons like Tom & Jerry or Road Runner and Coyote.

Flying with Luxair is more fun for them and less stress for you!

Femmes enceintes

Are you expecting? You’re safe with us.

If your pregnancy is trouble-free, you can fly up to your 36th week without special conditions.

In the following situations, you’ll need to show a medical certificate dated less than 7 days prior to your departure:

 

  • if you’re experiencing complications during your pregnancy
  • if you want to travel within 7 days after giving birth

 

Please note: medical certificates must state the estimated due date, and the relevant flight dates. We put your safety first!

Plus-size passengers

Plus-size passengers

If you need a second seat for your comfort, the cost will be the adult fare minus airport taxes. For children, it’s the child fare minus airport taxes.

 

Any questions? For further information or to book, contact our Customer Service Centre on +352 2456 1. Contact us for more information