+352 2456-1 [Info: busiest period 09:00-11.00]
Mon to Sat 09.00 - 19.00 / Sun 09.00 - 17.00

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Who can I contact if I have forgotten or lost an item in a Luxair plane?

Luggage and services

Please refer to the following information, so that we can direct you to the relevant authorities:
All identity papers, credit cards and items found in the public area (before security control): Police Grand Ducale, +352 2440 8900
Items found in the restricted area (after security control) and in planes:


• Books, glasses, clothes: Luxair Baggage Assistance baggage.claim@luxair.lu, +352 2456 4880
                                                                                               
• Valuables, such as jewellery, electric and electronic devices: Douanes et Accises, +352 2464 8800 

All the questions... and answers