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FAQ - Frequently Asked Questions
We will do our best to answer your questionsWhen will I receive my travel documents?
Booking and paymentLuxairTours holiday package
Travel documents are sent 20 to 30 days prior to departure by post once your holiday has been paid in full. Additionally, e-vouchers are sent by email 26 days prior to departure.
For any modifications happening less than 26 days prior to departure, only the e-vouchers will be reissued and sent by email.
Luxair flight
Travel documents are sent automatically by email once you have booked your flight. You can print your e-tickets for your own convenience, but you will only need the booking reference number to check-in.
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